Terms of Service

Last Updated: October 2025

Agreement to Terms

These Terms of Service govern your use of nexoraoseo's website and educational services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

1. Definitions

  • "Service" refers to all courses, educational content, and related materials provided by nexoraoseo
  • "User," "You," or "Your" means any person accessing or using our services
  • "We," "Us," or "Our" refers to nexoraoseo and its affiliates
  • "Content" includes all text, images, videos, code, and materials on our platform
  • "Account" means your registered user account for accessing our services

2. Eligibility and Account Registration

Age Requirements

You must be at least 18 years old to enroll in our courses. By registering, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

Account Responsibilities

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Maintain the security of your password and account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities. You may close your account at any time by contacting us.

3. Course Enrollment and Access

Enrollment Process

Course enrollment requires completion of registration forms and payment of applicable fees. Enrollment confirmation will be sent via email within 48 hours of payment verification.

Access Period

Access to course materials is provided for the duration specified in the course description. Most courses provide access for the course duration plus 30 days after completion. Extensions may be available upon request.

Prerequisites

Certain courses have prerequisite requirements. You are responsible for ensuring you meet these requirements before enrollment. We do not provide refunds for students who do not meet prerequisites.

4. Payment and Fees

Course Fees

All course fees are listed in Singapore Dollars (SGD) and must be paid in full before course access is granted unless payment plans are explicitly offered. Prices are subject to change, but enrolled students pay the price at time of enrollment.

Payment Methods

We accept major credit cards, bank transfers, and other payment methods as specified during checkout. All payments are processed through secure third-party payment providers.

Refund Policy

Refunds are available under the following conditions:

  • Full refund if requested within 7 days of enrollment and before accessing course content
  • 50% refund if requested within 14 days of enrollment with limited content access
  • No refunds after 14 days or substantial content access
  • Refund requests must be submitted in writing to our support team

5. Prohibited Uses

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable local, national, or international laws
  • Infringing on intellectual property rights of nexoraoseo or third parties
  • Transmitting harmful code, viruses, or malicious software
  • Attempting unauthorized access to our systems or networks
  • Engaging in fraudulent activities or misrepresentation
  • Harassing, threatening, or intimidating other users or staff
  • Sharing account credentials or course access with others
  • Recording, distributing, or reproducing course content without permission
  • Using automated systems to access our services without authorization
  • Interfering with the proper functioning of our services

6. Intellectual Property Rights

Our Content

All course materials, including but not limited to lectures, videos, code samples, assignments, and documentation, are owned by nexoraoseo and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes.

Your Content

You retain ownership of work you create during courses. By submitting assignments or projects, you grant us a non-exclusive license to use, reproduce, and display your work for educational and promotional purposes. We will always credit you appropriately when using your work publicly.

Restrictions

You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit course content without our written permission. Violation of these restrictions may result in legal action.

7. Academic Integrity

We expect all students to maintain high standards of academic integrity. Prohibited activities include:

  • Plagiarism or presenting others' work as your own
  • Cheating on assessments or using unauthorized materials
  • Fabricating or falsifying information in submissions
  • Collaborating on individual assignments without permission
  • Sharing solutions or answers with other students

Violations may result in assignment failure, course dismissal, or account termination without refund.

8. Disclaimers and Limitations

Service Availability

Our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service. We may modify, suspend, or discontinue any aspect of our services at any time.

Educational Outcomes

While we strive to provide high-quality education, we make no guarantees about specific learning outcomes, career advancement, or employment opportunities. Success depends on individual effort, background, and external factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, nexoraoseo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability is limited to the amount you paid for the specific course giving rise to the claim.

9. Dispute Resolution

Informal Resolution

If you have concerns about our services, please contact us first to attempt informal resolution. Most issues can be resolved through direct communication with our support team.

Governing Law

These terms are governed by the laws of Singapore without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of Singapore.

Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the Arbitration Rules of the Singapore International Arbitration Centre. The arbitration shall be conducted in English in Singapore.

10. Termination

By You

You may terminate your account at any time by contacting us. Termination does not entitle you to refunds for unused portions of paid courses.

By Us

We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these terms, is harmful to other users, us, or third parties, or is illegal.

Effects of Termination

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitations of liability) shall survive.

11. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our website
  • Updated "Last Updated" date on this page

Your continued use of our services after changes constitutes acceptance of the modified terms. If you disagree with changes, you must discontinue use of our services.

12. General Provisions

Entire Agreement

These terms constitute the entire agreement between you and nexoraoseo regarding use of our services, superseding any prior agreements.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full effect.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these terms without our written consent. We may assign our rights and obligations without restriction.

Contact Information

For questions about these Terms of Service:

Email: [email protected]

Phone: +65 6521 8734

Address: 80 Raffles Place, #25-01 UOB Plaza, Singapore 048624